Overview

About the job

Responsibilities


The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role you will be responsible in content strategy localization, social media as well as campaign management. Join us as we drive the future of e-commerce here at TikTok.

Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:
1. Familiar with either E-commerce, Creator Management, & Content Creation by identifying key trends of products, contents, or community best practices
2. Source and acquire creators at scale to support e-commerce content – Identify room for improvement in tooling, SOPs and support for creators who are willing to create E-Commerce content on TikTok platform
3. Provide ongoing 1on1 / group support and training to creators to improve their E-commerce performance including short videos and livestreams, and study key attributes of successful cases; Building programs/courses/trainings/data analysis to creators in line with global policies and local strategy
4. Design and Create promotion materials or projects for creator growth and development in collaboration with product team as well as data analyst
5. Design, Initiate, and Create Community Programs based on current situation to elevate engagement with Creator and help them increase their e-commerce transaction

Qualifications


1. Minimum Bachelor’s degree or above with 2-3 years relevant experience
2. Had experience of Community Development or Creator Management before
3. Familiar with different social apps and tools such as WhatsApp, Telegram, etc
4. Strong understanding of content especially TikTok, Instagram, YouTube, and other content driven platforms.
5. Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment
6. Proficient in English and Bahasa, Mandarin will be a plus