About the job

Job Description

  • Identify keywords based on finding item
  • Allocate task to agent
  • Build an effective team communication
  • Manage and mitigate any potential issue


  • Strong analytical, problem solving, and task management skills
  • Excellent leadership skill in a fast-paced and dynamic environment
  • Strong attention to detail with the ability to quickly adapt to new changes
  • Hands-on experience in product knowledge
  • Good verbal and written communication skills
  • Thorough over a great deal of data
  • Proactive and initiative work ethics with eagerness to learn
  • Proficient in operating Ms. Excel (IF, PIVOT, VLOOKUP, etc)
  • Ability to develop a good report and presentation
  • Familiar with REGEX (Regular Expression) will be an advantage
  • Willing to be placed in Solo